Zingo
Delete Your Account
Last updated: July 8, 2026
You can request deletion of your Zingo account and all associated data at any time. This page explains how to submit a request, what gets deleted, and how long it takes.
How to Request Deletion
- Send an email to contact@digitalftprints.com with the subject "Zingo Account Deletion Request".
- If you signed in with Google, send the request from the same email address you used to sign in, so we can verify account ownership.
- We will confirm your request and complete the deletion within 30 days.
Request Account Deletion
What Gets Deleted
- Your account and sign-in credentials.
- Your display name and all profile photos (including your Identity Vault).
- Cards you created.
- Your push notification token.
- Usage analytics linked to your user ID.
Deletion is permanent and cannot be undone.
What May Be Retained
- Payment and subscription records, retained as required by law for tax and accounting purposes.
- Cards you already shared or saved to other apps or devices — these are outside our systems and are not affected.
Guest (Anonymous) Users
If you used Zingo as a guest without signing in, your session is tied to a random anonymous ID on your device. Uninstalling the app ends that session. If you would like the associated server-side data removed as well, contact us at the email above and include the approximate date you used the app; we will do our best to locate and remove it.
Questions
For anything related to your data, see our Privacy Policy or contact us at contact@digitalftprints.com.